Effective Date: 1 April 2025
Vendon Hospitality Solutions Group (ABN: 70 115 639 314) ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information:

• Name, email address, phone number, and company details

• Payment details for booking events or purchasing services

• Information submitted via contact forms or enquiries

• IP address, browser type, and browsing activity on our website

2. How We Use Your Information
We collect personal information to:

• Provide and improve our event and production management services

• Process bookings and payments

• Respond to enquiries and customer support requests

• Send promotional material (if you opt in)

• Ensure website security and compliance with legal obligations

3. Sharing of Information
We do not sell personal information. We may share it with:

• Payment processors to handle transactions

• Third-party service providers for website functionality and analytics

• Authorities if required by law

4. Data Security
We take reasonable steps to protect your data from misuse, unauthorised access, or disclosure.
5. Your Rights
You can request access to, correction, or deletion of your data by contacting us at vendongroupaus@gmail.com.
6. Updates to This Policy
We may update this policy from time to time. Please check back regularly.


Terms & Conditions
Effective Date: 1 April 2025
1. Acceptance of Terms
By using our website, you agree to comply with these terms.

2. Services Provided
Vendon Hospitality Solutions Group provides event production and management services. Any bookings are subject to availability and confirmation.

3. Intellectual Property
All website content, including text, images, and logos, is owned by Vendon Hospitality Solutions Group and protected under copyright laws.

4. Limitation of Liability
We are not liable for:

• Interruptions or errors in website functionality

• Losses resulting from reliance on information provided on our website

• Third-party service failures

• Any damages arising from the use or inability to use our services
   

5. User Responsibilities
Users agree to:

• Provide accurate information when engaging with our services

• Not use the website for fraudulent or unlawful purposes

• Respect our intellectual property rights

6. Termination of Use
We reserve the right to terminate access to our website for users who violate these terms.
7. Governing Law
These terms are governed by the laws of Queensland, Australia.


Cookie Policy
Effective Date: 1 April 2025
 
1. What Are Cookies?
Cookies are small files stored on your device to improve website functionality and analytics.
2. Types of Cookies We Use

• Essential Cookies: Required for website operation

• Analytics Cookies: Help us improve user experience

• Marketing Cookies: Used for targeted advertising (only if consented to)
   

3. Managing Cookies
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect website functionality.
 
4. Third-Party Cookies
Some third-party services we use, such as Google Analytics, may place cookies on your device. Please refer to their policies for details.
Social Media Policy
Effective Date: 1 April 2025
 
1. Engagement Rules
We encourage respectful discussions on our social media pages. We reserve the right to remove:

• Hate speech or discriminatory content

• Spam or promotional material

• Harassment or abusive behaviour

• Misinformation or misleading content

2. Intellectual Property
Users must not repost or modify our content without permission.
3. Privacy Considerations
We do not collect private information from social media interactions unless explicitly provided by the user.
4. Contact
For enquiries related to social media content, reach out to vendongroupaus@gmail.com.